AAHAM CRCS-P 2026 – 400 Free Practice Questions to Pass the Exam

Brokers play a vital role in assisting consumers with their healthcare coverage options, particularly when it comes to the Marketplace. They act as intermediaries between consumers and insurance providers, helping individuals understand the various plans available, guiding them in the enrollment process, and ensuring they choose a plan that meets their needs and budget. This support is especially important during open enrollment periods when consumers may be overwhelmed by the options and requirements.

The other options describe roles that are not typically associated with brokers. Setting government regulations on healthcare is a function of legislative bodies and regulatory agencies, not brokers. Providing healthcare services directly to patients refers to the work of healthcare providers like doctors and hospitals, rather than brokers. Assessing patient eligibility for Medicare pertains to administrative functions often performed by Medicare specialists or authorized organizations rather than brokers. Thus, the role of brokers is clearly centered on facilitating healthcare coverage enrollment for consumers.